Give the Gift of Togo’s
Gift Card FAQs
Where can I purchase Togo’s Gift Cards?
Togo’s Physical gift cards can be purchased in-store at participating locations. Togo’s e-gift cards can be purchased at https://togos.myguestaccount.com/guest/egift
How do I send a Togo’s eGift Card?
Visit our E-Gift website, select your order amount, order quantity and favorite design, and fill out all necessary contact and payment information.
How will my friends or family receive a Togo’s eGift Card from me?
After purchasing your eGift card, you will be directed to an Order Confirmation page which will show the quantity, card description, delivery date, payment info, and order total. You will also receive a confirmation email with the same information. The recipient of your eGift card will receive their own email with a personal message, their eGift card amount and redemption information.
How do I redeem a Togo’s Gift Card?
You will be able to use your Togo’s gift card online or in-store. If redeeming your gift card online, type in your card number and pin number when prompted at check-out. If redeeming your physical gift card in store, present your card as payment at check-out. If redeeming your eGift card in-store, present your eGift card by showing a printed copy or by showing your mobile device so the crew member can key in your eGift Card and pin numbers at check-out.
How do I check my rewards points or gift card balance online?
To check your gift card balance, log in go to https://togos.myguestaccount.com/guest/accountlogin, navigate to the account balance page, and enter your card number and the PIN number found on the back of the card. Gift cards purchased/produced before November 1, 2016 do not have a PIN number and can only be used in-store. To check valid gift cards without a PIN number, contact Customer Service for assistance. Note: Togo’s is not responsible for plastic, paper or virtual gift cards purchased through 3rd party gift card resellers.
I keep trying to register my gift card, but it is not working. What do I do?
Your gift card may have been purchased/produced prior to November 1, 2016. You can still use your old gift card to make purchases, but it cannot be registered or added to your Rewards Account. If you have a gift card purchased/produced after November 1, 2016, or believe there’s an error, please contact Customer Service for assistance. Note: Togo’s is not responsible for plastic, paper or virtual gift cards purchased through 3rd party gift card resellers.
Do Togo’s Gift Cards expire?
Purchased physical and eGift cards are redeemable at all participating Togo’s locations until all funds have been spent. Promotional eGift cards have an expiration date printed on the front of the card.
I ordered online but accidently typed in the wrong amount for the gift card. What do I do?
Contact Customer Service for Assistance. Please be sure to have your gift card number and method of payment on hand.
Can I purchase a Togo’s eGift Card design as a physical gift card?
No. All eGift Card designs are meant for electronic gifting only.
Can I get cash back on the balance of my gift card?
As per California law, any valid purchased gift card balance under $10 can be reimbursed as cash back. Outside of California, Togo’s will provide cash back in accordance with local regulations. Please note that Oregon and Washington have a provision for balances under $5.00. Promotional eGift cards have no cash value.
Gift Card Terms & Conditions
Treat purchased Gift Cards like cash. Togo’s Eateries, LLC (“Togo’s”) is not responsible for and will not replace lost, stolen, damaged, destroyed, or misplaced cards, or cards used without permission. Redeemable only at participating Togo’s U.S. locations. Not valid in certain locations, including non-participating franchisee locations, and certain restaurants in stadiums, airports, hospitals, hotels, college campuses, gas stations and military bases. Not redeemable for prior purchases or purchases of gift cards or gift certificates. Gift Cards cannot be redeemed for cash, unless required by law. To use, present physical Gift Cards at time of in-store purchase or if using eGift cards, present card number and pin. All purchased Gift Cards are reloadable. Funds remaining on purchased Gift Cards do not expire. Promotional eGift cards have no cash value and expire on the date printed on the front of the card. No dormancy, inactivity, service, or other fees are associated with this card. Use constitutes acceptance of all terms and conditions, including the above, and at www.togos.com. For balance, visit a participating location or www.togos.com. For other information, visit www.togos.com. ©2021 Togo’s Eateries, LLC.