More Time to Redeem Rewards – April 17, 2020

To Our Valued Guests,

While our restaurants are still open for Take-out as well as online orders for Curbside, Delivery or Pick-up, we recognize that some restrictions may limit your ability to redeem your Togo’s Rewards.

To better support you, we will extend reward redemption dates:

  • Birthday Rewards that could not be used since March 17, 2020 will be extended to May 17, 2020
  • Current Birthday Rewards will be extended to May 17, 2020
  • Current Dollar Rewards will be extended to May 17, 2020
  • New Birthday and Dollar Rewards issued from today through May 17, 2020 will be extended 60 days
  • Dollar Rewards are valid for online orders or in-store for take-out
  • Birthday Rewards are valid for call ahead orders or in-store for take-out

A Rewards reminder will be sent to you prior to expiration, and you can always check your account on Togo’s app or Togos.com for more information.  Any further Togo’s Rewards updates will be communicated by email.

Thank you for being a Rewards member and for continuing to choose Togo’s.

Sincerely,
Glenn Lunde
Chief Executive Officer, Togo’s

 

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Togo’s is OPEN! – March 17, 2020

To Our Valued Guests,

Since 1971, Togo’s has committed to being True to the Sandwich and focusing on the health and well-being of our guests and employees. In these changing times, our mission stays the same.

Beginning today, March 17th, all Togo’s locations will temporarily stop providing dine-in seating. However, as requested by all government agencies, we will continue to offer Pick-up, Delivery & Take-out service so you can take care of yourself and your loved ones.

During this time, you can expect the following:

  • Our dining room areas will be closed to maximize social distance.
  • You are welcome to enter our restaurants for Take-out meals or Order Online for Pick-up meals.
  • You can Order Delivery through Togos.com or from DoorDash, Postmates, UberEats or Grubhub, where available. If you prefer contactless delivery, please note that in the “Delivery Instructions” box.

For the most up-to-date information, including hours of operations for all of our restaurant locations, please visit Togos.com.

Thank you for being a loyal guest and supporting Togo’s and our Franchisees.

Sincerely,
Glenn Lunde
Chief Executive Officer, Togo’s

 

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Helping to Prevent Coronavirus – March 12, 2020

To Our Valued Guests,

The people who make up the Togo’s family are our most important assets; and the health and well-being of our franchisees, employees, guests, vendors, and the communities we serve remains our top priority. We have been closely monitoring the rapidly-changing situation around the Coronavirus, responding to new information as it happens and preparing for all possible scenarios.

The CDC has stated that coronaviruses are generally thought to be spread from person-to-person through respiratory droplets. Currently, there is no evidence to support transmission of COVID-19 associated with food.  However, in response to the evolving situation and in accordance with guidance provided by the CDC and WHO we have taken several additional actions out of an abundance of caution:

  • We are closely following guidance from the CDC and local health departments.
  • We have implemented enhanced protocols for cleaning and sanitizing in all of our restaurants.
  • We are reinforcing illness prevention procedures in all of our restaurants (e.g., frequent handwashing and not touching one’s face).
  • We have instructed anyone who is not feeling well to stay at home.

Additional information and associated government health guidelines are available through the CDC at:
www.cdc.gov

Thank you very much for your patience and understanding as we focus our efforts on providing our People and Guests with the best environment possible to enjoy Togo’s in their local communities.

Sincerely,
Glenn Lunde
Chief Executive Officer, Togo’s

 

Last updated: March 17, 2020