Tony Gioia Tony Gioia

Chairman and CEO, Togo’s Eateries, LLC

Tony & Togo’s: In 2007, Tony Gioia and Mainsail Partners, a leading growth equity firm, acquired Togo’s Eateries, a multi-unit premium sandwich concept, from Dunkin’ Brands Inc. Today, Tony serves as Chairman and CEO of Togo’s Eateries, LLC, which operates more than 240 locations across the Western United States.

Professional Experience: Tony has more than 30 years of business-building achievements within the grocery, restaurant, packaged foods, and beverage and consumer products industries. Tony’s proven track record of formulating brand development and consumer focused initiatives has been successful with Fortune 100, high-growth, turn-around, public, and start-up companies.

Corporate Leadership:
Company Position Held
 Tully’s Coffee President & CEO
 Southwest Supermarkets, LLC. President & CEO
 Baskin-Robbins President
 Dunkin’ Donuts Officer
 Wolfgang Puck Foods Co-founder & COO
 PepsiCo Strategic Brand Marketing
 Bristol-Meyers Squibb (Clairol Division) Strategic Brand Marketing
 Western Associates of Food Chains Board Member
 City of Hope Board Member
 United Way, California Board Member

Business Philosophy: Tony believes that all successful people operate with similar mindsets – refusing to accept barriers and doing whatever it takes to realize a goal. He considers the unrelenting pursuit of one’s passion to be the driving force behind all thriving people and the standout trait that sets each individual apart from the rest.

Passion for Franchise: In order to further strengthen Togo’s reputation throughout California and surrounding states as a West Coast Original, Tony keeps his passion for the franchise model and his dedication to the franchisee in the forefront of his mind. It is both his promise and obligation to build a system that mutually benefits the individual franchisees and the overall success of the Togo’s brand. Rather than having a large number of average-performing stores in operation, Tony believes in slow and steady growth to ensure that existing locations are successful.

Favorites Togo’s Menu Item: #24 – Avocado and Turkey Sandwich

Glenn Lunde Glenn Lunde

Chief Concept Officer, Togo’s Eateries, LLC

Glenn & Togo’s: Glenn has been a loyal Togo’s fan since his high school days growing up in the Bay Area. He joined Togo’s in January, 2017 and oversees brand strategy, concept development, marketing, and culinary innovation.

Professional Experience: A high energy, passionate leader, he comes to Togo’s with over 15 years of executive level restaurant experience in transforming brands.

Corporate Leadership:
Company Position Held
Einstein Noah Restaurant Group, Inc. Chief Concept Officer
Panda Restaurant Group, Inc. Chief Marketing Officer
Round Table Pizza Chief Marketing Officer
Taco Bell Corporation Vice President, Marketing

Business Philosophy: The most important relationships are with our employees, guests, vendors and franchisees. Every decision must be made by first considering the full extent of the impacts on these key stakeholders of the Brand.

Franchisee Philosophy: The franchisor and franchisee partnership can only achieve mutual success if we are committed to work together through the Power of We. We must consistently act with a win-win mindset that is focused on driving restaurant economics to provide greater opportunities to our employees, vendors, and franchisees.

Education: Bachelor of Arts in Economics and Psychology from Stanford University. MBA, Marketing from Anderson Graduate School of Business at UCLA.

Favorites Togo’s Menu Item: #7 – Hot Roast Beef

Todd Peterson Todd Peterson

Chief Development Officer, Togo’s Eateries, LLC

Todd & Togo’s: Todd Peterson joined Togo’s Sandwiches as vice president of franchise sales in July 2009. He is responsible for leading the company’s large network of franchise operations.

At the forefront of Togo’s rapid yet careful franchise growth has been Todd, leading corporate development and brand-refresh initiatives to drive expansion.

Professional Experience: Todd is a leader in franchise sales and development with a large portfolio of brand development and expansion throughout the United States and international markets.

Corporate Leadership:
Company Position Held
 CiCi’s Pizza Director of Franchise Sales
 Sizzler Restaurants Vice President of Franchise Development
 Damon’s Grill Director of Franchise Sales

Education: Bachelor of Arts in marketing from Westmar University in Iowa.

Favorites Togo’s Menu Item: #8 – Turkey, Roast Beef & Cheese Sandwich

John Wayne Carlson John Wayne Carlson

Vice President of Franchise Operations, Togo’s Eateries, LLC

John & Togo's: John re-joined Togo'’'s as Vice President of Franchise Operations in June 2014. He is responsible for leading the company's operations group. John and his team are committed to delivering high quality sandwiches and a superior guest experience every day in every restaurant.

Professional Experience: John is a veteran operations and business development leader with extensive experience with great worldwide brands. John and his team lead franchise business operations in more than 250 Togo's Restaurants. Previously, Carlson was Senior Director of Franchise Operations and Business Development at The Coffee Bean & Tea Leaf®, where he was accountable for operations and business development in the US, Latin America and Europe. Prior John served 25 years in a variety of roles with Dunkin’ Donuts, Baskin-Robbins and Togo's when the brands were owned by Allied Domecq Retailing USA.

Corporate Leadership:
Company Position Held
The Coffee Bean & Tea Leaf® Senior Director of Franchise Operations and Business Development
Dunkin' Brands Inc. Senior Director of Strategic Services
Dunkin' Donuts Inc. Director of Retail Concept Development
Baskin-Robbins USA, Co. Director of Operations
Susan Koch Susan Koch

Chief Finance Officer, Togo’s Eateries, LLC

Susan & Togo’s: Susan Koch joined Togo’s in August 1997 as director of finance, and was promoted in January 2011 to vice president of finance.

Her hands-on experience and historical knowledge of the 40-year-old brand serves as an invaluable asset in effectively managing Togo’s finances and contributing directly to the company’s overall success.

Professional Experience: Susan is a certified public accountant, financial planner and a seasoned professional with an outstanding history of success in managing finances large national brands.

Corporate Leadership:
Company Position Held
 PepsiCo (Pizza Hut division) Finance Manager
 ServiceMaster Management Services Controller/Regional Director of Finance
 Arthur Andersen Audit Manager

Education: Bachelor’s degree in business administration and accounting, with a minor in computer programming from the University of North Texas.

Favorites Togo’s Menu Item: #10 – Pastrami Reuben in a Wheat Wrap

West Coast Story   Togos In The News

better than a breadwich

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