Glenn Lunde Glenn Lunde

President, Togo’s Eateries, LLC

Glenn & Togo’s: Glenn has been a loyal Togo’s fan since his high school days growing up in the Bay Area. He joined Togo’s in January, 2017 and oversees brand strategy, concept development, marketing, and culinary innovation.

Professional Experience: A high energy, passionate leader, he comes to Togo’s with over 15 years of executive level restaurant experience in transforming brands.

Corporate Leadership:
Company Position Held
Einstein Noah Restaurant Group, Inc. Chief Concept Officer
Panda Restaurant Group, Inc. Chief Marketing Officer
Round Table Pizza Chief Marketing Officer
Taco Bell Corporation Vice President, Marketing

Business Philosophy: The most important relationships are with our employees, guests, vendors and franchisees. Every decision must be made by first considering the full extent of the impacts on these key stakeholders of the Brand.

Franchisee Philosophy: The franchisor and franchisee partnership can only achieve mutual success if we are committed to work together through the Power of We. We must consistently act with a win-win mindset that is focused on driving restaurant economics to provide greater opportunities to our employees, vendors, and franchisees.

Education: Bachelor of Arts in Economics and Psychology from Stanford University. MBA, Marketing from Anderson Graduate School of Business at UCLA.

Favorites Togo’s Menu Item: #7 – Hot Roast Beef

Anna Nero Anna Nero

Senior Vice President, Marketing, Togo’s Eateries, LLC

Anna & Togo’s: Anna’s love of Togo’s began 15 years ago when she spotted a bright, inviting sandwich shop near her new home and ordered the #24 Turkey & Avocado. Today, she enjoys Togo’s wide variety of sandwiches, salads and wraps. Anna is responsible for Menu Architecture, Culinary Innovation, Brand Creative, Promotions, Field Marketing, as well as Social/Digital and Traditional Media. Anna leads a multi-functional team focused on driving sales and marketing ROI, as well as consistent Brand standards across the Togo’s system.

Professional Experience: Results driven brand, marketing and communications executive with over 21 years of experience in developing and improving restaurant performance. Her unique role with Panda Restaurant Group contributed towards Panda Express’ remarkable unit growth from 38 to 1300 units over that time.

Corporate Leadership:
Company Position Held
Panda Restaurant Group, Inc. Exec Director Menu Strategy & Promotions
Panda Restaurant Group, Inc. Exec Director Marketing & Community Relations
Panda Restaurant Group, Inc. Director of Marketing
Panda Restaurant Group, Inc. Marketing Manager

Business Philosophy: People are foundational to success. I believe sharing the vision early and often helps everyone support, build and sell the brand. Consequently, making sure everyone is in the same boat and paddling the same direction can only happen when I’m listening to and aware of feedback from our teams, franchisees, guests, and vendors. The best people relationships lead to the best business decisions.

Franchisee Philosophy: Brand stewardship is everyone’s responsibility. As such, I cultivate respectful and responsive relationships with our Franchisees, seek to understand their needs, and support their success with tools and information to build their business and the Togo’s brand.

Education: Bachelor of Science, Business Administration. University of Southern California

Favorites Togo’s Menu Item: #36 California Club

Todd PetersonMike Norcup

Vice President of Franchising Sales

Mike & Togo’s: Mike Norcup grew up in the East Bay of California and found love for Togo’s at an early age. One of Mike’s fondest memories as a kid, was stopping by his local Togo’s in the summer with his Dad before heading to an A’s game. The quality of a Togo’s sandwich from the daily sliced meats, to the fresh produce has kept Mike coming back year after year. Mike loves being a part of the beloved Togo’s brand, and is now responsible for working with the Franchise Development Team to continue to grow the Togo’s name.

Professional Experience: Mike spent over 15 years in the franchise sector with a variety of roles ranging from Operations, Training, and Development. Whether it’s a franchisees first venture into business ownership or the next addition to their growing empire, Mike loves to be a part of helping them throughout the entire process.

Corporate Leadership:
Company Position Held
Papa Murphy's International Director of Multi-Unit Development
United Franchise Group Regional Vice President

Franchise Philosophy: The Franchising business model is incredible. It allows individuals to own and operate their small business with the support and success of a bigger organization. Franchisees get the ability to tap into larger programs and support systems such as Operations, Marketing, Technology, and Supply Chain to leverage that they may not have been able to utilize as an individual small owner.

Favorites Togo’s Menu Item: #9 Pastrami

Nader GarschiNader Garschi

Chief Operating Officer, Togo’s Eateries, LLC

Nader & Togo's: Nader is an avid fan of Togo’s sandwiches. He joined Togo’s in May, 2017 and oversees company owned and franchised restaurant operations, brand/operations training, operations services, concept innovation, new market and restaurant openings. He is an innovative and high-performing executive with over thirty years of increasingly challenging experiences in operations management for Fortune 500 companies. Nader has a passion for hands-on involvement in all aspects of the business and organization and believes in the power of people development to achieve operational excellence. Nader comes to Togo’s with leadership roles at companies including Sara Lee, PepsiCo, Yum Brands and Panda Restaurant Group.

Corporate Leadership:
Company Position Held
ArcLight Cinemas & Pacific Theatres Vice President of Operations
Blue Pie Consulting CEO
Sushi Maki Executive Vice President of Operations
Panda Restaurant Group Exec Director Operations & Concept Innovation
YUM Brand Market Coach
Sara Lee Director of Operations

Business Philosophy: Great operations is a competitive advantage. I achieve that by focusing on people development, exceptional guest experience and profitable growth. And then I do it again…. because the road to perfection is always under construction.

Franchisee Philosophy: Sharing the same purpose. Our success comes from a strong commitment to each other and upholding the brand integrity. Community wins when I operate as a true partner.

Education: Bachelor of Science Civil Engineering. MBA from Saint Mary’s College of California.

Favorites Togo’s Menu Item: #9 Hot Pastrami

Susan Koch Susan Koch

Chief Finance Officer, Togo’s Eateries, LLC

Susan & Togo’s: Susan Koch joined Togo’s in August 1997 as director of finance, and was promoted in January 2011 to vice president of finance.

Her hands-on experience and historical knowledge of the 40-year-old brand serves as an invaluable asset in effectively managing Togo’s finances and contributing directly to the company’s overall success.

Professional Experience: Susan is a certified public accountant, financial planner and a seasoned professional with an outstanding history of success in managing finances large national brands.

Corporate Leadership:
Company Position Held
 PepsiCo (Pizza Hut division) Finance Manager
 ServiceMaster Management Services Controller/Regional Director of Finance
 Arthur Andersen Audit Manager

Education: Bachelor’s degree in business administration and accounting, with a minor in computer programming from the University of North Texas.

Favorites Togo’s Menu Item: #10 – Pastrami Reuben in a Wheat Wrap

© 2017 Togo's Eateries, LLC. All Rights Reserved.

All products and services are not available at all Togo’s locations.

Pricing and participation may vary.